Discover the power of holistic wellness
Please take your time and read our policy carefully to understand and avoid unexpected potential charges or miscommunication.
Sapa Spa and Wellness is a day spa, and its intention is to provide a relaxing environment for all of our customers. The services that we provide are aimed to promote wellness and optimal health through a holistic approach. Please take the time to read through our policies below as well as our service information page to understand more about our policies and what to expect.
We understand that everyone has things to do and sometimes emergencies or out of control issues happen. We require customers to confirm your appointment with your card information, but we do not charge to hold your spot. We kindly ask you to give us at least 12 hours cancellation notice prior to your appointment time, otherwise you are responsible for 50% of your service fee in case of late cancelation (cancel or reschedule less than 12 hours prior to your appointment) or 100% service fee in case of no-calls no-shows and/or if you cancel your appointment within 30 minutes prior to your scheduled time. We have a very flexible policy that allows you to cancel or reschedule your appointments online, by yourself up to 12 hours prior to your appointment time. Allow extra time to find parking, many of our services are group bookings and must start at the scheduled time.
Upon arrival, please check in with our receptionist. Please arrive at least 10 minutes before your appointment time in order to find parking and change, if needed. We provide yukatas and slippers, as well as lockers for your items during your stay. We offer tea and cookies on our patio for you to enjoy before or after your appointment. During your sessions, we ask you not to talk on your phone or create a tense experience for others that are in deep relaxation. It is ok to talk and laugh and enjoy yourselves, just please be considerate to other guests. One of our spa employees will guide you to and from your session rooms during your visit.
The infrared sauna and the lymphatic massage are private experiences, you will not be paired with anyone random. The salt chamber session and the foot baths are open to group bookings and there will likely be other customers in those areas during your session. The Red Dao herbal baths are an intimate experience, each bath in a separate room, one person per bath. If you are with another person during your herbal bath session, you both have an option to open a secured door between baths to talk to each other.
The sauna, massage room, and herbal baths have a doorbell button, where if needed, you can call for assistance from our spa employees.
We accept credit cards, cash, HSA payment for lymphatic massage, and gift cards purchased through Sapa Spa. If you purchase an annual membership, we will deduct the monthly fee from the credit card you stored on file; it will be deducted on the same day each month. Annual membership cannot be transferred. For the annual membership: services can be used all at once or split up to be used on different days within that month. Unused services will expire at the end of each month, there are no carryovers or transfers allowed. Self-care and wellness are important, so don't wait!
The multiple session packages are good for 3-6 months depending on the package. These packages are designed to promote self-care and wellness and should be used within the period of time for optimal results. We also offer gift cards if you are thinking of purchasing something for someone else and are not sure what package to choose. Gift cards are good for 1 year after the purchase date.
Sapa Spa and Wellness, LLC a cure for or treating any disease is neither implied nor should be inferred. It is not recommended to attempt to self-treat any disease with our services without direct supervision of a certified physician. If any of the items listed below apply to you, be certain to consult with your physician before using our services.
Hydration is a requirement as your body may dehydrate during your sessions. Drinking water is recommended before and after services use. Caffeinated beverages are not recommended as they dehydrate the body.
MEDICATIONS
Individuals who are using prescription drugs should seek the advice of their personal physician or a pharmacist for possible changes in the drugs effect when the body is exposed to Far infrared waves or elevated body temperature. Diuretics, barbiturates and beta-blockers may impair the body's natural heat loss mechanisms. Some over the counter drugs such as antihistamines may also cause the body to be more prone to heat stroke.
CARDIOVASCULAR CONDITIONS
Individuals with cardiovascular conditions or problems (hypertension I hypotension), congestive heart failure, impaired coronary circulation or those who are taking medications, which might affect blood pressure, should exercise extreme caution when exposed to prolonged heat. Heat stress increases cardiac output, blood flow, in an effort to transfer internal body heat to the outside environment via the skin (perspiration) and respiratory system. This takes place primarily due to major changes in the heart rate, which has the potential to increase by thirty (30) beats per minute for each degree increase in core body temperature.
ALCOHOL
Contrary to popular belief, it is not advisable to attempt to "Sweat Out" a hangover. Alcohol intoxication decreases a person's judgment; therefore, they may not realize it when the body has a negative reaction to high heat. Alcohol also increases the heart rate, which may be further increased by heat stress.
CHRONIC CONDITIONS / DISEASES ASSOCIATED WITH A REDUCED ABILITY TO SWEAT OR PERSPIRE
Parkinson's disease, Multiple Sclerosis, Central Nervous System Tumors, and Diabetes with neuropathy are conditions that are associated with impaired sweating.
HEMOPHILIACS / INDIVIDUALS PRONE TO BLEEDING
The use of Infrared, lymphatic massage, and Red Dao herbal bath should be avoided by anyone who is predisposed to bleeding.
FEVER, INSENSITIVITY TO HEAT, PREGNANCY
An individual that has a fever, insensitivity to heat, and pregnancy should not use the sauna or Red Dao herbal bath.
JOINT INJURY
If you have a recent (acute) joint injury, it should not be heated for the first 48 hours after an injury or until the hot and swollen symptoms subside. If you have a joint or joints that are chronically hot and swollen, these joints may respond poorly to vigorous heating of any kind. Vigorous heating is strictly contraindicated in cases of enclosed infections be they dental, in joints, or in any other tissues.
IMPLANTS
Metal pins, rods, artificial joints or any other surgical implants generally reflect Far infrared waves and thus are not heated by this system, nevertheless you should consult your surgeon prior to using an Infrared Sauna. Certainly, the usage of an Infrared Sauna must be discontinued if you experience pain near any such implants. Silicone does absorb Far infrared energy. Implanted silicone or silicone prostheses for nose or ear replacement may be warmed by the Far infrared waves. Since silicone melts at over 200°C (392°F), it should not be adversely affected by the usage of an Infrared Sauna. It is still advised that you check with your surgeon and possibly a representative from the implant manufacturer to be certain.
SERVICES WAIVER OF LIABILITY AND HOLD HARMLESS AGREEMENT
I am fully aware of the risks and hazards connected with the use of the Services and Equipment, including the risk of physical injury or disability as the result of such injury, and I am voluntarily participating in said Services and Equipment usage and entering Sapa Spa and Wellness to engage in such usage. I VOLUNTARILY ASSUME FULL RESPONSIBILITY FOR ANY RISKS OF LOSS, PROPERTY DAMAGE OR PERSONAL INJURY that may be sustained, or any loss or damage to property as a result of being engaged in such an activity.
I further hereby AGREE TO INDEMNIFY AND HOLD HARMLESS the RELEASEES from any loss, liability, damage or costs that may incur due to the use of Services and Equipment by me.
It is my express intent that this Release and Hold Harmless Agreement shall bind
the members of my family and spouse (if any), if I am alive, and my heirs,
assignees and personal representative, if I am not alive, and shall be deemed as a
RELEASE, WAIVER, AND DISCHARGE of the above named RELEASEES. I hereby
further agree that this Waiver of Liability and Hold Harmless Agreement shall be
construed in accordance with the laws of the State of Colorado.
I understand that the RELEASEES will not be responsible for any medical costs
associated with any injury.
I understand that the Services and Equipment use is provided for the basic purpose of relaxation, stress reduction, relief of muscular tension, recovery from muscular tension and overall wellness. I further understand that the Services and Equipment should not be construed as a substitute for medical examination, diagnosis, or treatment and that I should see a physician, chiropractor, or other qualified medical specialist for any mental or physical ailment that I am aware of.
Confirming this appointment constitutes my acknowledgment that (1) I have read,
understand, and fully agree to the foregoing CONSENT, (2) infrared sauna process
has been satisfactorily explained to me and I have all of the information I desire
and (3) I hereby give my authorization and consent. This CONSENT shall stand as
long as I use the Services and Equipment at the Sapa Spa and Wellness now and in the future.
I have read the instructions for proper use of the facilities and do so at my own risk and hereby release the owners, operators, franchisers, or manufacturers, from any damage or harm that I might incur due to use of the facilities.
IN CONFIRMING THIS APPOINTMENT , I ACKNOWLEDGE AND REPRESENT THAT I have read and understand the foregoing Waiver of Liability and Hold Harmless Agreement; I am at least eighteen (18) years of age and fully competent; I have given up considerable future legal rights; and I execute this Release freely, voluntarily, under no duress or threat of duress, without inducement, promise or guarantee being communicated to me.
Furthermore, I agree that I will comply with all instructions on the use of infrared
sauna devices, lymphatic drainage massage, ionic foot bath, red dao herbal foot bath, red light therapy, salt chamber, wellness classes, and red dao herbal bath, and that I am using these services at my own risk. I agree to use all sessions within the terms of the contract dates and understand that refunds are not given on unused portions of purchased packages.
Copyright © 2024 Sapa Spa & Wellness - All Rights Reserved.
Disclosure: All of our wellness services are focus on your relaxation and well-being. It is not intend to cure or treat any disease or illness. By booking with us, you are agreed and accepted our policy, please read our policy carefully before making the reservation.
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